Privacy Policy

Last updated: 2026-07-18

This Privacy Policy explains what data Any Store AI ("we", "the Service") collects and how it is used, when a merchant connects a Shopify store or a customer interacts with the chat widget.

1. Data we collect

• Merchant account data: name, email, and hashed password when you create an account.
• Store connection data: your store's domain and an access token obtained via Shopify's OAuth flow, used solely to read your product catalog and manage carts/checkouts on your behalf. Access tokens are encrypted at rest.
• Conversation data: messages exchanged between your customers and the chat widget, stored so conversation history can be displayed and so the assistant has context across a session.

2. How we use data

Data is used to operate the Service: authenticating merchants, querying your store's catalog, generating chat responses via a third-party AI provider, and maintaining conversation history. We do not sell merchant or customer data.

3. Third parties

Chat responses are generated using a third-party large language model provider. Store catalog and cart data is read from Shopify's APIs. Infrastructure (hosting, error monitoring, backups) is provided by standard cloud service providers under their own data-processing terms. The full current list is published as our Subprocessor List. Merchants processing EU/UK personal data may also request our Data Processing Agreement.

4. Data retention

Conversation and store data is retained for as long as your account remains active, plus a limited backup retention window, after which it is deleted or anonymized.

5. Security

Store access tokens are encrypted at rest. Access to production systems is restricted, and backups are encrypted before leaving our infrastructure.

6. Your rights

You may request deletion of your account and associated data, or disconnect a store to revoke the Service's access to it, at any time.

7. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above.

8. Contact

Privacy questions can be sent to the contact address listed on our main site.