Subprocessor List

Last updated: 2026-07-18

Any Store AI uses the following subprocessors to provide the Service. We will update this list as subprocessors change.

Subprocessor Purpose Data involved
Anthropic AI chat response generation Chat message content
Voyage AI Knowledge-base embeddings Merchant-supplied knowledge content
Shopify Store catalog, cart, and order data Product catalog, cart/order contents
Hetzner Application hosting All application data (infrastructure only)
Backblaze Encrypted off-site database backups Full database (encrypted before upload)
Sentry Error monitoring Error/stack-trace metadata (PII-scrubbed)
Resend Transactional email (review requests, receipts) Customer email address
Stripe Merchant subscription billing Merchant billing/payment data (never touches our servers)
Clerk Merchant dashboard authentication Merchant login credentials/session data